The Powell Story:

Powell Protection Systems was born in 1991 with a goal of providing the best service, products and installations in our industry.

Many years later, Powell Protection Systems is one of the leading providers of New Construction Security and Fire protection in the DFW Metroplex.

The Mission:

To set the standard for outstanding customer service in our industry, and create exceptional value for our clients by delivering deep, broad and integrated security and electronics capabilities.

What can Powell do for me?

• Residential Security and Fire Protection
• CCTV Closed Circuit TV
• Audio / Video / Surround Sound & Home
• Automation
• Commercial Security
• Structured Wiring
• Central Vacuum

Extended Service Program:

Rapid repair for your security system. Free of charge on service calls, parts, and labor during regular business hours. When Powell Protection provides monitoring, the Extended Service Program protects your system.

Theft Protection Guarantee:

Powell Protection Systems reimburses paid homeowner's insurance deductible. Applies to theft and fire loss that occurs while being monitored and utilizing Powell Protection - monitored smoke and/or heat detectors. Limit two occurrences per year with a maximum of $2,000 on up-to-date accounts.

Insurance Discount Certificate:

Lower your homeowner's insurance 10-30%,
as determined by your insurance carrier!
Our Insurance Certificate is another benefit
of having Powell Protection Systems on your side.

Security Tips: Security Statistics:

• Carry a spare key- or leave one with some one you trust.
• Keep your home well lit, and don't create dark corners.
• Always ask for identification.
• Install deadbolt locks.
• Keep bushes trimmed around windows and doors.
• Keep valuables and important papers in a fire retardant safe.
• 55.6% of all break-ins occur between 6am and 6pm.
• 71% of all break-ins occur when the home is unoccupied.
• 74.3% of all unsuccessful break-ins were due to an intrusion alarm.
• 95.4% of all break-ins occur at non-alarmed homes.
• The greatest instance of break-ins occur during the first 6 months.

Frequently Asked Questions:

Q: How does my alarm work?

A: The alarm system may be armed in the away or the stay mode. Once the system is activated each monitored zone has the ability to recognize a violation. Once a zone has been violated the alarm system then dials POWELL and transmits the message through a telephone line. Once the signal is received the alarm system will wait to send another message if another zone is tripped. Entering the code and turning off the system will end this process.

Q: If the power goes out, will my alarm system still work?

A: Yes, in case of a power loss, the back-up battery will activate to maintain your alarm protection for several hours. In the event your battery is low, a low battery signal will be sent to your Customer Monitoring Center so you can be notified.

Q: What happens when I press the panic or fire alarm buttons on the touchpad?

A: If you hold down the panic or fire alarm buttons on the touchpad for 1 to 3 seconds, an alarm is transmitted to the POWELL Customer Monitoring Center, and emergency services are dispatched immediately. An alarm received in this manner cannot be canceled.

Q: Am I responsible for testing my system regularly?

A: Yes, it is your responsibility to make sure that your system is in good working order. POWELL regularly initiates a communications performance test. It's easy to test your system; just refer to your owner handbook or call (972) 245-8700. If you find that a part of your system is not working properly, call POWELL at (972) 245-8700 to request repair service.